No Water in the House: What To Check
Short answer
Check whether neighbors have water. If they do, the problem is on your property: a closed main valve, a service line break, a failed pressure regulator, or a pump issue. If nobody has water, contact the utility first.
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Work through this order
- Test more than one fixture, hot and cold.
- Check whether the main shutoff and meter valve are fully open.
- Ask a neighbor or check the utility's outage notices.
- Look for wet ground between the meter and the house.
- Check the meter dial: movement with everything off suggests a break in the service line.
Frequently asked questions
Can a water heater failure cause no water at all?
It can eliminate hot water, but a total loss of both hot and cold points upstream — the meter, main valve, or service line.
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