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What qualifies as a plumbing emergency?

Short answer

A plumbing emergency is any failure causing active property damage, a health hazard, or loss of usable water — such as a burst pipe, sewage backup, uncontrolled leak, gas smell near a water heater, or no water at all.

Last updated

Emergency — call now

  • Burst or spraying pipe
  • Sewage indoors
  • Water reaching electrical systems
  • Water heater venting steam or a gas smell
  • No water in the property

Urgent — same or next day

  • A slow but steady hidden leak
  • No hot water
  • One toilet in a single-bathroom home
  • A slab leak just identified

Can be scheduled

  • A dripping faucet
  • One slow drain
  • A running toilet
  • Fixture replacement

Related questions

Is a clogged drain an emergency?

Only if it is backing wastewater into living space or affecting multiple fixtures at once.

More on plumbing emergencies

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