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Who should I call for a burst pipe?

Short answer

Call a licensed plumbing professional for the pipe itself. If water has soaked flooring, drywall, or ceilings, a water damage restoration company usually handles drying, and your insurer should be notified early.

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Who does what

  • Plumber — isolates and repairs the failed line
  • Restoration company — extraction, drying, mold prevention
  • Insurer — coverage determination for sudden water damage
  • Utility — if the break is at or before the meter

What to tell them

Say whether the water is shut off, where the leak appears, how long it has been running, and whether power is on in the affected area. That determines dispatch priority for most providers.

Related questions

Is UrgentHomePro a plumbing company?

No. UrgentHomePro is a matching platform that connects consumers with independent local providers; we do not perform repairs.

More on burst pipes

UrgentHomePro is a home-services matching platform. We help connect consumers with independent home-service providers. UrgentHomePro does not perform home repairs and does not employ the independent service providers in its network. Provider availability, qualifications, licensing, pricing, warranties and service terms are determined by the individual provider.