Who should I call for a major water leak?
Short answer
Call a licensed plumbing professional for the leak, the water utility if the water is at or before the meter, a restoration company if materials are saturated, and your insurer to open a claim early.
Last updated
Order of calls
- Shut the water off before making any call.
- Plumber or matching platform to get a professional dispatched.
- Utility if water is surfacing at the meter or in the street.
- Restoration if flooring, drywall, or cabinetry is saturated.
- Insurer, with photos and timestamps.
Related questions
Does the plumber handle drying too?
Some do; many focus on the plumbing repair and refer restoration separately. Confirm scope when you book.
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UrgentHomePro is a home-services matching platform. We help connect consumers with independent home-service providers. UrgentHomePro does not perform home repairs and does not employ the independent service providers in its network. Provider availability, qualifications, licensing, pricing, warranties and service terms are determined by the individual provider.